Question 1

What are the operating hours for car rental counters at Montego Bay Sangster Airport?

Accepted Answer

Car rental services at Montego Bay Sangster Airport are available daily from 8:00 AM to 10:00 PM. For those arriving outside these hours, offsite rental options with shuttle service are available. It's advisable to arrange this in advance to ensure a smooth transition from the airport to your rental car.

Question 2

Where are the car rental counters located at Montego Bay Sangster Airport?

Accepted Answer

Once you exit customs at Montego Bay Sangster Airport, all rental car counters are conveniently located to the right in the terminal building. This makes it easy to locate and begin the rental process immediately upon arrival.

Question 3

How can I reach the car rental parking lot at Montego Bay Sangster Airport?

Accepted Answer

After finalizing your rental agreement at Montego Bay Sangster Airport, a complimentary shuttle bus will transport you from the car rental counter to the parking lot where your vehicle is located. This service ensures a seamless process from picking up your rental to starting your journey.

Question 4

What types of cars can I rent at Montego Bay Sangster Airport, and are there age restrictions?

Accepted Answer

At Montego Bay Sangster Airport, a wide range of cars, from economy to luxury models, is available for rent. The minimum age for all car groups is 21, and the maximum age limit is 65. Renters aged 21 to 24 may incur an additional fee of $7.50 per day.

Question 5

What should I know about the fuel policy for rentals at Montego Bay Sangster Airport?

Accepted Answer

Most car rental companies at Montego Bay Sangster Airport operate on a full-to-full fuel policy. You are expected to return the car with a full tank of gas, the same as when it was picked up. Failure to do so will result in charges for the fuel difference plus a 20% service charge.

Question 6

What are the requirements for using a credit card to rent a car at Montego Bay Sangster Airport?

Accepted Answer

To rent a car at Montego Bay Sangster Airport, a credit card must be presented in the renter’s name, and it must have sufficient available credit for a hold. This hold will cover the deductible amount of any damage waiver selected plus the cost of the rental. Debit cards and cash are not accepted.

Question 7

Can additional drivers be added to the rental agreement at Montego Bay Sangster Airport?

Accepted Answer

Yes, additional drivers can be included in your car rental agreement at Montego Bay Sangster Airport. Each additional driver must meet the same rental requirements as the primary driver, and there may be additional fees applicable.

Question 8

What insurance options are available for car rentals at Montego Bay Sangster Airport?

Accepted Answer

Collision/Loss Damage Waiver (CDW or LDW) is mandatory unless you provide proof of equivalent coverage from your credit card. Renters must present this proof in writing, confirming that the policy includes coverage in Jamaica. Opting for LDW reduces your financial liability in the event of an accident or theft.

Question 9

What happens if I return the rental car after hours at Montego Bay Sangster Airport?

Accepted Answer

At Montego Bay Sangster Airport, after-hours returns are possible. Customers can park and lock the car, then place the completed contract and the keys in the designated drop box located in the Returns area. This is especially useful for early-morning or late-night flights.

Question 10

What are the peak times for car rental at Montego Bay Sangster Airport and how can I avoid delays?

Accepted Answer

The busiest times to rent a car at Montego Bay Sangster Airport are from 10:00 AM to 12:00 PM and from 5:00 PM to 8:00 PM, especially on Mondays and Tuesdays. To avoid delays, book your car in advance and consider using skip-the-counter options or self-service kiosks provided by some rental companies.

Rent a Car at Montego Bay Sangster International Airport (MBJ)

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